Koru Casino, established in 2025, is operated by Novatrix S.R.L., a well-regarded company located in Costa Rica. This tropical gaming platform is regulated by the Tobique Gaming Commission under the Tobique Gaming Act 2023, license number 0000002. While it may not be as globally established as the Malta Gaming Authority or Curaçao licenses, it still maintains high standards for operations, with a strong emphasis on player safety and responsible gaming.
To offer a seamless gaming experience, the casino utilizes SOFTSWISS software. This robust software guarantees a stable platform, effective game aggregation, and smooth performance across various devices, including both desktop and mobile. The tropical island theme infuses a warm and distinctive ambiance into the gaming experience, differentiating it from other platforms.
Game Selection
Koru Casino boasts an impressive library of over 10,000 games from more than 100 software providers catering to Australian players. The catalog prominently features around 8,000 slot games, including classic three-reel slots and modern titles that come with features like Hold & Win, Megaways, and bonus buy options. Popular selections include Wolf Treasure and Book of Cats, as well as collections themed around mythology, adventure, and fruit machines.
Live dealer games are also plentiful, with over 200 tables powered by top-tier providers such as Evolution Gaming, Pragmatic Play Live, and Ezugi. The available games encompass a blend of traditional and modern formats, ranging from classic table games like blackjack, roulette, baccarat, and poker to exciting game show formats. Instant-win games like Plinko and Mighty Crash are available for players seeking quick gaming experiences.
The platform employs an intuitive filtering system for efficient game organization, allowing players to sort by provider, theme, volatility, or game type. The 'New Games' section consistently showcases newly released titles for those seeking fresh gaming options.
Welcome Bonuses
New players at Koru Casino are greeted with a welcoming four-part bonus package. The first deposit offers a 100% match bonus up to A$3,000 and includes 200 free spins with the bonus code KIWI. Subsequent deposits can receive a 100% match up to A$4,500 (using the SHARK code), 50% up to A$9,000 plus 150 free spins (using the LIZARD code), and 100% up to A$6,000 (with the TURTLE code). Overall, players can claim up to A$22,500 and 350 free spins.
The free spins can be utilized on the game Book of Cats by BGaming. Please note that bonus funds carry a 50x wagering requirement, and any winnings from free spins require a 50x turnover. Players have seven days to fulfill these wagering requirements. The maximum bet allowed during this period is A$5, with slot games contributing 100% towards the wagering, while table games contribute only 5%.
Ongoing Promotions
Koru Casino features a promotional calendar filled with regular offers. The OCEAN code provides free spins on Fruit Million every Tuesday. On Thursdays, players have the option to choose between three bonus codes: a cashback offer, a reload bonus, or free spins. The FJORD code on Saturdays yields 50 free spins for every deposit, without a maximum limit. Additionally, the ROCK code offers a daily 25% reload bonus up to A$450 after making three separate daily deposits. Players can also benefit from weekly cashback of up to A$15,000 based on their VIP status.
Interactive deposit bonuses feature Lucky Box surprises and Spin the Wheel prizes, providing random rewards ranging from free spins to cash bonuses, all with varying wagering requirements.
Loyalty Program
Distinct from traditional VIP clubs, the Koru Casino loyalty program operates on a unique 25-level system. This program automatically rewards all players as they accumulate points from their real money bets. Players can earn free spin rewards early on, unlock cash bonuses at mid-tier levels, and the highest tier offers a luxurious Rolex Sky-Dweller watch.
Financial Transactions
Koru Casino provides a comprehensive array of deposit methods including traditional options like Visa and MasterCard, alongside modern choices like Skrill, Neteller, MiFinity, Neosurf, and other e-wallets, all allowing payments in Australian dollars. Cryptocurrency deposits are accepted for Bitcoin, Ethereum, Litecoin, Dogecoin, USDT, and Tron. The minimum deposit is A$20, and all transactions are processed instantly without any fees.
Withdrawal options generally mirror the deposit methods, with the exception of Neosurf and Paysafecard, which will necessitate bank transfers for withdrawals. The minimum withdrawal limit is A$30 for most methods. Cryptocurrency withdrawals are typically processed within 1-3 days, while traditional methods take 3-5 business days. Verification procedures usually take between 2-3 days prior to processing initial withdrawals.
Mobile Gaming
For players who prefer gaming on the go, Koru Casino features a responsive web design compatible with mobile devices. Over 8,000 games are accessible through mobile browsers. Additionally, a progressive web app (PWA) provides fast access and supports push notifications for instant updates.
Games load quickly on all devices, and the touch-optimized interface allows for smooth navigation. Features such as cashier functions, bonus claims, and account management on mobile devices mirror those of the desktop version.
Customer Support
Koru Casino offers 24/7 support via live chat and email ([email protected]). Despite high volumes during peak times, live chat usually provides assistance within minutes. However, response times may vary based on the complexity of the inquiry and peak periods.
An FAQ section is available to address common questions related to registration, deposits, bonuses, and technical issues. In cases where disputes remain unresolved, Koru Casino works with the independent Alternative Dispute Resolution provider Aegis (egis.io) to provide players with additional escalation options.
Security and Responsible Gaming
Koru's commitment to a secure gaming environment ensures that all transactions and data transfers are protected with SSL/TLS encryption. In compliance with KYC regulations, players are required to provide proof of identity, address, and payment method prior to their first withdrawal. All games on the platform are powered by RNG systems that have been certified and tested by iTech Labs and eCOGRA.
To promote responsible gambling, players have the option to self-exclude or close their accounts upon request. However, the platform currently does not offer an extensive array of responsible gambling tools such as deposit limits, session timers, or self-assessment tests. Players can report any regulatory issues directly to the Tobique Gaming Commission via the seal located in the footer.
